Sage Group plc is the world's leading supplier of business management
and accounting software.
working day 1,500 people worldwide become new SAGE customers.
Our story began two decades ago, when SAGE
established its corporate presence in Newcastle upon Tyne in northern
England. A clear business vision and targeted market strategies for the
small-to medium–sized business community resulted in early success. By
1989 The Sage Group plc was offered on the London Stock Exchange, and
had quickly assumed a position of leadership in the accounting software
Growing Up Fast
Expansion efforts bore fruit just a few years
later, when Sage acquired a number of respected software firms like Ciel
SA in France and Timeslips in the United States. Subsequent acquisitions
read like a Who’s Who of the world’s most preeminent accounting packages
including recent acquisitions of AccPac and Simply Accounting,
as illustrated on the following pages.
Charting the Course
How was The Sage Group plc able to achieve
market dominance so swiftly and effectively? By providing the business
insights our customers need for success, including:
Comprehensive line of quality products—innovative,
integrated, sophisticated software that provides insights behind the numbers—whenever
you need it—presented easily and clearly.
Superior customer services–offered both by
SAGE staff members, online customer services and our hand-selected network
of value-added resellers.
Web savvy and technological vision–with a
future focus that will ensure SAGE stays on the crest of the next technology
wave, we continue to investigate and evaluate all new technologies as
they become available. This in turn helps our customers to stay ahead
of their competition and maintain their leadership position in the e-business
We take great satisfaction in being the world’s
leading supplier of business management and accounting software systems.
BusinessWeek ranked The SAGE Group plc
among the top ten international software companies, along with giants
like Microsoft, Oracle and Adobe. The report also named SAGE as one of
the world’s 1,000 most valuable firms.
Best in America— from Coast
to Coast Leadership
"What I find remarkable about
SAGE MAS 90 is that its upgrades are so well integrated. As a
result, Hansen’s has been able to grow efficiently with MAS 90
in place for an entire decade."
Tom Kelly, Controller Hansen Natural
Corporation Corona, California Manufacturer and marketer of natural
For over 20 years, SAGE has been pioneering
computer-based solutions for an important niche market—business management
and accounting applications for growing companies. Through dedicated,
customer-centric efforts, our award-winning products and end-to-end services
have earned the attention of consumers and investors alike. Today, SAGE
Software enjoys a commanding presence across the nation among software
providers that specialize in business management for small and mid-range
Comprehensive Product Line-Up
A rich diversity of product offerings ensures
that SAGE customers receive the information they need in critical areas
of business, and that the information is delivered with clarity and focus
for the success and growth of their companies. The product breadth, scalability
and flexibility makes certain your system can expand as your business
grows—from entry-level to enterprise solutions.
—A robust series of applications for larger companies with up
to 1,000 employees and $25 million to more than $250 million in
revenues. Advanced distribution capabilities to maximize inventory,
an out-of-the-box e-commerce solution, award-winning integration
hooks to popular third-party applications, and an authentic customization
suite for cost-effective and efficient application development
all represent one of the most reliable, flexible and full-featured
business management solutions.
SAGE MAS 90
Sage 100 Standard—The undisputed market leader for medium-sized firms with 10 to
200 employees, SAGE MAS 90 provides full-featured accounting,
distribution, manufacturing, e-commerce, and industry-specific
Windows applications, with 28 modules available.
SAGE MAS 200
Sage 100 Advanced and Premium (SQL)— SAGE MAS 200 offers
all the performance features of SAGE MAS 90, the power to handle
higher transaction volumes, thin-client architecture, and a choice
of database platforms, including Microsoft SQL Server, in a networked
SAGE BusinessWorks Gold
—This dynamic accounting solution was designed specifically for
small emerging companies up to 20 employees who have outgrown
off-the-shelf bookkeeping packages. It features 11 fully integrated
modules, plus extensive reporting tools, all simple to use and
easy to learn with the same functionality as packages costing
—When smaller businesses want a streamlined core accounting and
payroll package, SAGE DacEasy is a logical answer, with intuitive
user interfaces and popular reports that have satisfied customers
—Companies with less than 20 employees find the accounting features
they need in Peachtree, an easy-to-learn and easy-to-use set of
products—available in retail stores only as entry-level, off-the-shelf
solutions that interface with Microsoft Excel.
Abra Suite —Abra
Suite, the market leading human resource package in the U.S.,
offers complete payroll processing, recruiting, training, and
—FAS fixed asset management solutions can help financial managers
streamline everything from very basic to extremely complex asset
A World of Experience
In this era of global commerce, choosing
a software provider with an international perspective is essential. The
Sage Group plc understands both the complexities and possibilities that
continue to evolve, thanks to dynamic advances in technology. Proof lies
in the scope of our own operations.
The United Kingdom is home to 300,000
SAGE customers—and our corporate headquarters.
North America is SAGE country, where
1,300,000 customers rely on SAGE accounting and Internet solutions. Profitability
is up 24 percent over last year.
Caribbean customers turn to SAGE distributors
in Guadeloupe, Guyana and Martinique.
Asia and the Pacific are served
by SAGE distributors in Australia, Brunei, French Polynesia, Hong Kong,
India, Malaysia, New Caledonia, New Zealand, Pakistan, Singapore, Sri
Lanka, and Thailand.
Germany has more than 250,000 satisfied
Middle East customers find SAGE in
the United Arab Emirates and Lebanon.
European customers are served by
subsidiaries and distributors in Belgium, Cyprus, Czech Republic, Gibraltar,
Luxembourg, Poland, Portugal Spain and Switzerland.
France has 350,000 SAGE customers.
African businesses count on SAGE in
Benin, Cameroon, Gabon, Ghana, Ivory Coast, Kenya, Madagascar, Malawi,
Mali, Mauritania, Mauritius, Mayotte, Morocco, Nigeria, Reunion, Senegal,
South Africa, Togo, Tunisia, Uganda and Zambia.
Worldwide more than 2 million customers trust
SAGE for sophisticated yet easy-to-use accounting and business management
Strength In Numbers
The Sage Group plc boasts annual revenues
of about $600 million and 5,000 employees worldwide. Our market capitalization
is an imposing $8.0 billion. This presence translates into significant
benefits for millions of people in our customer base, and the 26,000 resellers
who provide them with consulting and support services.
Customer Care—Our Competitive
“MAS 500 has dramatically
increased the efficiency of our accounting processes. It didn’t
take any time at all for the implementers to figure out our business
model. They understood the various features we needed and were
very creative in setting up a system that would really work.”
John Adams,Controller Fiera.com Miami,
Florida E-commerce to Spanish and Portuguese language markets
All SAGE products are backed by world-class
support services, which include comprehensive technical support and award-winning
online customer services. We know that superior-quality support ultimately
distinguishes us from all other providers, and at SAGE, customer satisfaction
is our hallmark. As a result, we continue to invest heavily in staffing,
training and leading-edge technology.
Technical Support That
SAGE is deeply committed to ensuring total
customer satisfaction through world-class phone support. In fact, our
friendly and responsive customer support team has earned the prestigious
STAR (Software Technical Assistance Recognition) Award for customer support
over the past four years in various categories, including back-to- back
honors for Sustained Performance. SAGE is also ranked among the top one
percent of all support organizations by the Support Center Practices Program—further
evidence of our commitment to customers. It all adds up to fast accurate
answers that raise your performance to new heights.
SAGE Software Awards
Online Support That’s Ahead Of The Game
The Internet, when at its best, serves as
a tool that saves time and money. To that end, SAGE has built an award-winning
online support system that provides fast, reliable answers to thousands
of common and not-so-common software questions. SAGE Online Customer Services
(BOCS) contains the very same database used by our internal software analysts.
This gives our customers a great return on investment because they can
deal with technical issues on their own, without the need for hiring expensive
Electronic Messaging is an often under-utilized
communications tool within the business world. But at SAGE, we've taken
electronic messaging to a new level. Our online chat rooms and SAGETalk
discussion forums put you in contact with SAGE experts and other SAGE
customers so you can learn how to improve your software’s power and expand
it to better suit your needs. Plus you can sign up for proactive electronic
notifications that keep your company and your software a step ahead. These
periodic messages contain technical bulletins, product updates and enhancements
that prevent difficulties before they happen and maintain the reliability
of the software. It’s another way that we help keep your SAGE system running
SAGE is rolling out a new set of Web-based
applications for access to e-commerce and e-business management
services, which will soon be available online to current customers. The
first of our proprietary tools, SAGE SiteCreator, walks customers through the steps
of building their own Web site and opening the doors of their new Web
“store,” making it easy for customers to start up a credible e-business
"We’ve really been strapped
for staff members as we grow. Fortunately, we seem to be a lot
bigger than we are. To achieve this, we had to use technology
to maximum advantage, to create and maintain an appropriate presence
in the marketplace. SAGE MAS 90 with its e-Business Manager module
played a major role in allowing us to do this. “
Kurt L. Peterson, Vice President
of Finance Oregon Chai Portland, Oregon Beverage manufacturer
SAGE has always been ahead of the pack when
it comes to proactive business solutions. So naturally we are one of the
first in the industry to develop the insightful Web tools our customers
need to maximize e-business opportunities. We now offer a comprehensive
array of e-business management products and related services, including
e-commerce applications, Web-enabled desktop software, online support
services, and Application Service Provider (ASP) solutions.
E-commerce is quickly becoming a must-have
for ambitious companies looking to conduct business online. SAGE understands
this, and many of our products are Web-ready, with embedded Internet functionality
or access to third-party services. Our top-selling products are available
with e-business module options. Many of these options provide programming
that flows online transaction data from a Web storefront to the core business
management and accounting applications— eliminating double entry and potential
for errors, updating inventory turns, and allowing your business to stay
open 24 hours a day-seven days a week.
SAGE Online Customer Services
As a benefit of our customer support plans,
SAGE provides access to the award-winning SAGE Online Customer Services
(SOCS) Web site. Here, customers can obtain useful tips on their software,
post questions to other customers, download product upgrades and updates—24
hours a day, seven days a week. SOCS enables customers to quickly find
answers to their questions through access to our vast database of support
A Host of Possibilities
With the Internet becoming an accepted vehicle
to deploy business computing products, SAGE has already arranged for its
most popular product lines to be delivered as hosted applications using
Application Service Providers (ASPs). We have developed partnerships with
reliable Asps, including IBM, that offer the expertise to host SAGE software
on their servers, ensuring security of data and making the software available
for companies who don’t want to allocate the large budgets to implement
and maintain a robust software system.
The Best is Yet to come
"Although installing MAS 500 is simple, we couldn’t have achieved such great results
without our reseller. Their support ensured that we had full ODBC
connectivity to a legacy system, which was no easy task. In addition,
they figured out how to convert data from our old system, something
that was almost impossible. And, they did it on schedule."
Clayton Conrad, IS Manager Advantest
America R&D Center, Inc. (ARD) Santa Clara, California Research
and development of automatic test equipment for semiconductor
SAGE is continuing to expand our offerings
to meet the challenges in today’s ever-changing business climate. Every
year we strive to create new products, enhancements and offer a variety
of vertical market solutions, while simultaneously adding entire product
lines and growing revenues, profitability and staff.
However, this is only a fraction of the attention
we pay to our customers. Our ongoing efforts begin with strong products
and a commitment to customer satisfaction. Our strategic focus rests on
striking a balance between understanding our customers’ needs and desires,
or functionality improvements, and introducing new, innovative technologies
to keep you competitive.
such a strong family of products available on industry-leading platforms
and highly skilled channel partners available to assist you, SAGE is raising
the bar on what customers can expect from powerful business management
and accounting solutions. What’s more, SAGE endeavors to sustain and support
the growth of your business by providing comprehensive intelligence that
penetrates your raw data and reveals ways to increase effectiveness through
higher productivity and better decision making. At all stages of growth,
our products offer benefits like:
Streamlined analysis and business alerts,
which provide insights behind the numbers by integrating your data and
presenting it easily and clearly.
Integrations to connect your lines of information
crucial to understanding cause and effect.
Customizable systems for independent businesses
who require the flexibility of making their own operations more efficient
and reducing the costs of hiring outside programmers.
Understanding our customer—The
business world is changing so rapidly that it’s essential to keep up on
market trends and listen to our customers with great sensitivity. This
commitment to customer satisfaction drives our business, so we can continue
to meet both the existing and emerging needs of our clients. The results
include delivering functionality enhancements that make our systems easy
to use, and regular releases of new productivity-enhancing applications.
This dedication to our customers is backed by award-winning support services
and a nationwide network of certified resellers.
vision spurring SAGE’s most recent product releases rests in a philosophy
of connecting business. With more connectivity or integrations, our customers
can gain greater insights from all areas of their business, and increase
productivity. Recently, our focus for connecting business has centered
on front office solutions, such as Customer Relationship Management (CRM),
e-business capabilities, and other effective applications. Connecting
these front office solutions to SAGE’s industry-leading core back office
operations of accounting, distribution and inventory, provides customers
with a single interface to leverage your entire system. The benefit is
a comprehensive line of innovative business software that provides insights
behind the numbers—whenever you need it—presented easily and clearly.
We’ll provide more business insights
for customers by connecting them with clients using CRM integrations,
connecting their employees through Web-enabled human resources, and connecting
them to their supply chain— again, with an integration to back office
applications. This strategy yields the potential for vastly improving
customer satisfaction, breaking down geographical barriers, and linking
suppliers to customers for seamless document exchange. Although these
efforts are complex and will take time to fully develop, SAGE is confident
they will provide the most significant and long-lasting improvements to
the way your business operates.