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     References, Packaging Specialties

                                                                  

 

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CUSTOMER: Packaging Specialties

 

Customer

Packaging Specialties

Industry

Distribution

Location

Portland, Oregon

 

 

System

Sage 100 Advanced ERP

Packaging Specialties requires a hard-working, full-featured ERP solution that provides core accounting and distribution functionality while supporting specialized reporting requirements and remote access.

Solution

For more than 20 years, Sage 100 ERP has been meeting the growing needs of Packaging Specialties.

Results

Robust sales analysis tools help the company refine its forecasts and its product mix. Executive dashboards provide a real-time look at vital business metrics. Powerful remote access capabilities support mobile sales force.

THE CHALLENGE

 

Packaging Specialties requires a hard-working, full-featured ERP solution that provides core accounting and distribution functionality while supporting specialized reporting requirements and remote access.

THE SOLUTION

 

For more than 40 years, Packaging Specialties has been providing retailers with creative and innovative packaging supplies. From custom imprinted cotton bags to grocery totes, bottle bags, and gift wrap, Packaging Specialties offers a complete line of products, allowing retailers to build their brand and impress their clientele.

For more than 20 years, the company has relied on a single business management solution, one that has expanded its capacity and capabilities as Packaging Specialties has grown. That solution is Sage 100 ERP.*

Stick With a Winner

"We have never seen a reason to switch from Sage," says Rob Perkin, IT manager for Packaging Specialties. "Out of the box, Sage 100 ERP is a robust solution. And over the years its functionality has grown as our business needs have become more sophisticated."

The company also has remained loyal to its Sage Authorized Partner. "They understand our business and are very responsive to our needs," Perkin says. "We found a partner who values good service and combines that with a great deal of product expertise."

Technology That Works

The thin client/server technology behind Sage 100 ERP provides a secure, stable, scalable, and fast platform to support the company’s operations. One advantage of the technology is its strong support for remote access. The company employs several out-of-state salespeople who access the system remotely to enter orders, check stock levels, and confirm pricing.

Driving Sales

Packaging Specialties is a sales-driven company that prides itself on its responsiveness to its customers’ needs. "The order entry function is quick and intuitive," says Perkin. "We have all the information we need to complete the order and respond to customer questions. The customer’s history is available, so when they want to order the same products as the last time, we can generate the order easily."

The sales team at Packaging Specialties finds it easy to generate reports and quick queries that help them stay on top of sales trends. "They might pull a report showing their customers’ sales for the month compared to last year or a query that shows which customers haven’t made a purchase in a while," explains Perkin. "They can use the list to contact these customers to bring the sales volume up."

 

 

 

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